EMERGENCY CALL OUT (ELECTRICAL)
WHAT IS AN EMERGENCY CALL OUT (ELECTRICAL) ?
Emergency Call Out (Electrical) services provided by TTI are a responsive solution when a low voltage (LV) supply within an electrical installation has been lost, or the low voltage installation has presented a shock or fire hazard. Examples include:
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Loss of electrical supply to all or part of a building including sub distribution, socket outlets, lighting, fixed equipment and mechanical services supplies
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Unsafe conditions including damaged cables, potential access to live parts, sparking, arcing or evidence that indicates a potential for electrical fire
WHAT IS NOT AN EMERGENCY CALL OUT (ELECTRICAL) ?
Examples which are outside of the scope of the Emergency Call Out (Electrical) services provided by TTI include:
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Supply equipment owned by the DNO (e.g. Northern Power Grid)
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ELV installations (Fire alarm, security alarm, door access, CCTV, BMS, PV)
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Mechanical and electronic faults beyond the low voltage electrical supply
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Evidence that an electrical fire is present (contact the emergency services)​